The Globotics Upheaval: Globalization, Robotics, and the Future of Work

Key points

  • “Globotics” or Globalization + Artificial intelligence (AI) is changing the world. Globotics means globalization mixed with new kinds of robotics, from artificial intelligence to technologies that make it easier to outsource services jobs. Particularly, globotics is injecting pressure into our socio-politico-economic system (via job displacement) faster than our system can absorb it (via job replacement). Overall, AI and robots will take jobs — but make the world better.
  • Past globalization and automation were mostly about goods— making them and shipping them. However, the era of globotics is about service-sector automation—driven by information and data.
  • The competition from software robots and telemigrants will seem monstrously unfair to white collar works who lost their jobs. When white-collar workers start sharing the same pain [as blue-collar workers], some sort of backlash is inevitable.
  • As technologies reduce the need for face-to-face contact, some developing nations stand to benefit. For example, India, with its sizeable English-speaking population and armies of techies, could become a hub for services outsourcing, just as China was for manufacturing.
  • Future jobs (that are left) will be more human and involve more face-to-face contact since software robots and tele-migrants will do everything else. In other words, the future economy will be more local and more human.
  • The problem is the short-term. In the era of globotics, it is important to make the rapid job displacement politically acceptable to a majority of voters. Governments may set the policy goal to protect workers, not jobs.